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Trust / Our approach
Every pharmacy we list is checked against its regulator's public register and its actual ED-service pathway — with a source link and a checked date attached to every claim. We don't compress that into a single invented safety score.
A record of specific, sourced checks — regulator registration, matched trading details and a verified ED consultation pathway — each dated and reviewed before a pharmacy is published.
A single score, star rating or ranking. Compressing separate checks into one number hides which specific thing passed, and invites treating an estimate as a guarantee — so we don't publish one.
Every listed pharmacy moves through the same stages, each recorded with a source and a date.
Discovered
A pharmacy is found through manual research or an approved source. Nothing about it is confirmed yet.
Identity verified
Its legal name, trading name and website domain are matched against the regulator register it claims to hold.
ED-service verified
We confirm it runs an actual ED consultation and prescribing pathway, not just a listing page.
Published
A reviewer approves the evidence before the profile goes live, with a source link and checked date attached.
Where the GPhC has published an inspection outcome for a pharmacy, it's assessed against five standards. We link to the published outcome rather than re-scoring it ourselves.
Governance
Risk management, incident recording and safeguarding arrangements.
Staff
Whether staff are suitably qualified, trained and supported to raise concerns.
Premises
Whether the premises are safe, clean and suitable for the services offered.
Services, including medicines management
How medicines are sourced, stored and supplied safely — the most relevant principle for online prescribing.
Equipment and facilities
Whether equipment, including cold storage, is fit for purpose and protects confidentiality.
Pharmacies registered in Northern Ireland are inspected by the PSNI under an equivalent framework.
Neither one answers the whole question on its own.
Find the registration number
Usually in the footer or an “About” or “Legal” page — a GPhC number, or a PSNI registration reference for Northern Ireland.
Search the regulator's public register
Check the GPhC register or the PSNI register directly, and confirm the trading name and address match what the pharmacy shows you.
Look for a published inspection outcome
Where the GPhC has inspected the premises, the outcome is public. Check which of the five standards it covers before treating an absence as a problem.
Confirm a prescriber is actually involved
A genuine ED pathway includes a real clinical assessment before supply — not just a form and a checkout page.
Every pharmacy profile in the directory carries this same evidence trail.
It's the set of checks we run before listing a pharmacy: confirming its regulator registration, verifying it runs a genuine ED consultation pathway, and recording a source and checked date for each claim.
A single number hides which specific thing passed or failed, and invites treating an estimate as a guarantee. We'd rather show the underlying evidence and let you weigh it yourself.
No. Customer reviews tell you about service experience; regulator evidence tells you whether a pharmacy is genuinely registered and running the service it claims to. Check both before you buy.
No. Evidence status reflects what a reviewer has confirmed against the regulator register and our ED-service checks, independent of any commercial relationship.
That's an explicit “not yet available” state, not a fail. Registration on the regulator's register is the baseline check; a published inspection report adds detail when the regulator has published one.
Every pharmacy in our directory has a profile showing its registration number, a link to the regulator's register and the evidence we checked, with dates.